That includes tens of thousands of volunteers and staff at the London 2012 Olympic Games and Paralympics, who were widely praised for the fantastic welcome they gave to visitors.

Originally developed in Canada – widely recognised as the leading global destination for visitor welcome – and adapted for the UK market by the People 1st Training Company, the WorldHost programmes provide a gold standard in training for any business that relies on day-to-day interaction with customers for success. All WorldHost trainers are quality assured and are regularly tested to ensure they continue to deliver world-class customer service training.

Our aim is to transform customer service standards across the UK, and build the nation’s reputation as one of the most welcoming tourist destinations in the world. All of our programmes have been endorsed by Visit England, Visit Scotland, Visit Wales and the Northern Ireland Tourist Board.

Why not see what WorldHost could do for your business?

About the People 1st Training Company

At the People 1st Training Company, we have been helping businesses become more competitive for over 40 years. As the training arm of People 1st, a charity dedicated to transforming skills across the hospitality, passenger transport, travel and tourism industries, our programmes are based on world-class research into the skills and training needs of service-centred businesses.

When you invest in our training, the profits are reinvested into developing great training programmes for your industry – not paid in shareholder dividends or bonuses as in many private companies.

We specialise in trainer training, management development and training for customer-facing staff. All of our trainers are quality assured, and have been tested on their ability to deliver top-quality training programmes.

To find out more about our products and services, visit our website.